Let's Get Started!
To make sure your project gets off to a strong start, please be sure to complete these steps before our kickoff call.
STEP 1: THE PAPERWORK
Please be sure that you have paid your first invoice. If this is our first project together, please sign the Master Agreement as well.
STEP 2: UPDATE YOUR CONTACT INFORMATION
We'd like to make sure we have all of your contact info captured correctly, as well as how you'd like to stay connected.
STEP 3: ADD YOUR CREDIT CARD ON FILE
If your preferred payment method is a credit card, we'll use this to clear your invoices on time so you can avoid late fees. Otherwise, this will only be used for software and incidentals that you have approved.
STEP 4: PROVIDE US ACCOUNT ACCESSES
Ah the dreaded 2-factor authentication. It's the stuff of nightmares for us marketers. 😱 But it must be done!
Please be sure we have your current logins (it's a good idea to test them first in an incognito browser window since the login cached in your browser may not be the same as the one you wrote down and delayed accesses will slow your project down). If you're able to turn off your 2FA while we login, that would be great. Otherwise, your Project Manager will coordinate a time with you for us to gain access.
STEP 5: ABOUT YOUR BRAND
Brand consistency is extremely important. Even if we have already worked together or have had conversations about your brand, we often find that by completing this last form, we'll identify a few nuances that will help position you for success.
GETTING TO KNOW YOUR BRAND
Please answer a few questions to give us greater insights into how to represent your brand visually and in words. If you're just launching, please answer as best you can.
Please provide a brief history of your company and any additional information you'd like to include in your content. If it's online somewhere please provide the link.
Please describe your top target clients.
Do you have a brand guide with your logo, fonts and colors? If so, please link to it here or let us know you'll email it to us. If not, let us know your favorites or share a link to a couple of websites or social media accounts you really like.
Other than yourself, if there are other members of your team you would like featured on your website and content, please list their names below. If they have online profiles like LinkedIn where we can source their bios please include those as well.
Do you have a tagline? If so, please provide.
What do you want visitors to do when they come to your website?
What is the pain or problem that your ideal client expects you to solve?
What will buying from you help them achieve?
What are the most common objections that clients have that keep them from buying from you? e.g time, money, convenience, etc.
How does your brand overcome these objections?
What are the top 3 benefits clients receive when buying from you?
Do you have any statistics that demonstrate your brand’s competency in your industry?
Examples: Sales figures, years of experience, clients served, exits, financial or time savings, etc.
Do you have any testimonials we can use?
If you have these on Google, Facebook, or LinkedIn, you may add the links.
What steps do clients have to take to buy from you?
Example: Schedule a consultation
Can you describe the top 3-4 packages, products, or services that clients can choose when buying from you?
It’s all right if you have more options; we just want to feature the top ones.
On average, how much does a new customer spend with you in a year?
On average, for how long do you retain a customer?
Do you have any valuable content that you can offer potential customers in exchange for their email address?
Examples: Free pdf, Free course
Thanks! This information will really help us as we position your brand. Please click the submit button below.
Getting things kicked off
What To Expect Next
Our first week together
During your onboarding call we'll review your brand form submission and clarify questions about your brand voice, brand guide & positioning.
Your Project Manager will share a Google Drive folder with you where we'll collaborate on project files.
We'll do all of our internal housekeeping to set up your project, prepare your brandscript, and brief our delivery team members.
If we're sharing a WhatsApp group and don't yet have one, your Project Manager will set it up.
Your Account Manager will be your main point of contact for questions related to strategy and deliverables. Your Project Manager reports to your Account Manager and will provide weekly status updates, as well as schedule meetings and coordinate action items. You'll meet more of our team but we'll coordinate who does what so we can simplify our communications!
Let's Begin!
5.0
ZenChange Marketing has been a great partner for our website and SEO. We’ve seen a real boost in traffic and more people contacting the pharmacy. They’re knowledgeable, creative, and quick to respond. Highly recommend to anyone looking to get more visibility online.
Dr. Sonia Martinez
Marco Drugs
5.0
The ZenChange team has really enhanced my website and marketing overall for my business. I am finally getting leads from my website. The team is very responsive and has creative systems in place to help with getting my niche audience. The team has great communication and I can always reach them and brainstorm with them when I have questions or concerns. You can't go wrong with hiring ZenChange.
Lindsay Chase, ESQ
Lindsay Chase Law
5.0
I have been a customer for 9 years. I give ZenChange five stars for two reasons. First, the comments that people have when they see my website or my social media posts are always positive. And second, I rate 10 stars, if I could, to the awesome staff. They are always there to answer my questions, solve problems and they work as a team with their primary goal: helping my business look great and run smooth.
Carol Montgomery
Montgomery Somatics
ZenChange provides small business marketing services. We cover Fort Lauderdale, Pompano Beach, Brickell, Doral, Coral Gables, Miami, Hollywood, and Aventura, as well as cities in Florida, Texas, California, and across the United States. ZenChange helps clients with their marketing plans, websites, social media, SEO, graphic design, Google Adwords, Facebook Ads, PPC, and strategy. We run on GoHighLevel, are an ActiveCampaign CRM partner and help small businesses with marketing automation and marketing strategy. We create beautiful GoHighLevel websites, Wordpress websites, Shopify websites, as well as provide website maintenance. We can help with SEO consulting for a new website or an existing one. We help our small business clients with social media marketing. We're on the forefront of AI marketing for small business.
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